NABD IT helpdesk provides your customer with
our round-the-clock support, and dedicated customer care representatives,
without the high costs associated with providing in-house helpdesk services. The
IT Help Desk and IT Help Desk
Ticketing System can be deployed on your servers or can be used on the cloud so
you can derive maximum output from it. The IT Help Desk will remain open for
support 24/7. Limited staff and resources will be answering calls and
monitoring emails during this time. The Help
Desk will enable the enterprise to have a foundation for the IT department
not only to meet the needs of the end user, but for the IT department to link
into strategic areas within the company. Thus, the Help Desk will be one
component in enabling the enterprise to meet their strategic goals. The IT help desk offers as the initial
point of contact for technology support in various ways. The help desk act as
single point of contract for all IT service. A help desk is a resource designed
for IT users to contact when they are having problems with their IT service.
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